How Do Emotional Labor and Sexual Harassment Influence Job Related Affective Well-Being In Restaurant Servers?



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Sexual harassment research has primarily focused on prevalence and outcomes within a wide range of occupations. Research is needed to examine sexual harassment behaviors within a specific context in order to isolate potential causes and outcomes. In addition, sexual harassment has been an ongoing issue in the service industry and it affects mostly women who are paid the federal minimum tipped wage of $2.13 an hour. The aim of the current study is to uncover the prevalence of sexual harassment in restaurant servers, and determine how emotional labor and sexual harassment play a role in outcomes such as attributions and job related affective well-being. The study was conducted by administering questionnaires that measure these constructs.



Keywords: sexual harassment, serving, stress, emotional labor, locus of control, coping